Iron Fenix Logistics ("Iron Fenix," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our shippers, brokers, drivers, owner-operators, and website visitors. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding that information.
1. Information We Collect
We collect information you provide directly to us, including:
- Shipper & Broker Information: Company name, contact name, email, phone, billing address, shipment details, pickup and delivery locations, commodity, weight, and dimensions.
- Driver & Carrier Information: Name, address, date of birth, Social Security number (where required for employment), driver's license (CDL) details, medical certification, MVR, DOT/PSP records, employment history, and drug & alcohol testing records as required by 49 CFR Parts 382 and 391.
- Website Visitors: Name, email, phone, and any information submitted through quote, contact, or application forms.
- Automated Data: IP address, browser type, device identifiers, pages viewed, and cookies.
- Operational Telematics: ELD/HOS data, GPS location of equipment, fuel and maintenance records.
2. How We Use Your Information
- To dispatch loads, schedule pickups and deliveries, and provide tracking updates.
- To qualify drivers and carriers in accordance with FMCSA regulations.
- To process invoicing, settlements, factoring, and payments.
- To communicate with shippers, brokers, and drivers regarding service.
- To comply with DOT, FMCSA, IRS, state, and federal recordkeeping requirements.
- To improve our services, website, and customer experience.
3. How We Share Information
We do not sell personal information. We share information only as needed to operate our business:
- With brokers, shippers, consignees, and customs authorities to complete transportation services.
- With service providers such as TMS platforms, ELD providers, insurance carriers, factoring companies, drug & alcohol consortia, and background check vendors.
- With government agencies (FMCSA, DOT, IRS, state DMV) when required by law or regulation.
- In connection with a corporate transaction such as a merger, financing, or sale of assets.
4. Driver Records & FMCSA Compliance
Driver qualification files, drug & alcohol testing records, HOS logs, and DVIRs are maintained in accordance with 49 CFR Parts 382, 391, 395, and 396. Access is restricted to authorized safety, compliance, and management personnel and to regulators upon lawful request.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including DOT-mandated retention periods (e.g., driver qualification files retained for the period of employment plus three years).
7. Your Rights & Choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and regulatory recordkeeping obligations. To exercise these rights, contact us using the details below.
8. Cookies
Our website uses cookies and similar technologies to enable site functionality, remember preferences, and analyze traffic. You may disable cookies through your browser settings, though some features may not function properly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
Iron Fenix Logistics
Houston, Texas
Phone: +1 (432) 231-0457
Email: info@ironfenixlogistics.com